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While we are unable to issue refunds, we stand by the quality of our services and offer complimentary adjustments within one week of your appointment if needed. Your satisfaction is our priority, and we are committed to ensuring you love your results.

Our salon requires a 48-hour notice for any appointment cancellations. If an appointment is canceled within that window, a fee equal to 50% of the scheduled services will be charged. This policy helps us manage our schedule and ensure availability for all clients. Thank you for your understanding.

No-shows will incur a charge equal to 100% of the missed services. This policy ensures that we can manage our schedule effectively and accommodate all clients. Thank you for your understanding.

In accordance with Massachusetts law, we base our haircut pricing on the length of the hair, not on gender. This ensures fairness and transparency, with costs determined by the time and complexity required to achieve your desired look. We are committed to providing high-quality, personalized services for all clients while adhering to these guidelines.

All deposits are non-refundable and cannot be transferred to another appointment.

At our salon, we proudly use Kevin Murphy products, known for their exceptional quality and commitment to sustainability. As a certified B Corp, Kevin Murphy leads the way in eco-friendly practices, offering cruelty-free products made with naturally derived ingredients.

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